Location: Fully remote job (work from home)
Contract: Full time employer of record (EOR) contract, for a rental car company in Portugal
Schedule: Rotating Schedule (shifts may vary based on operational needs) in Portuguese time zone!
Morning shift: Monday to Friday, 08:30 - 17:30
Afternoon shift: Monday to Friday, 12:00 - 21:00
Weekend shift: Saturday and Sunday, 09:00-18:00 When working on weekend shift, Friday before the working weekend and Monday, after the working weekend, are free days.
What we offer:
Salary up to 1800,00 monthly;
Equipment as support for doing the best job;
A friendly team;
Managers that care about the well-fare of our employees and help them whenever we can both personally and professionally.
Responsibilities:
Answer (by phone or e-mail) to the customers who contact us for renting a car and will help them choose the ideal option;
Offer assistance/advice to the assigned clients in order to complete the booking process;
Provide telephone support for customers during the rental of the car;
Check and approve the rental requests, based on the analysis of the client's information;
Record in the system the rental details and detailed information about the client;
Communicate with colleagues on other departments to provide the necessary information
Improve the relationship with customers, will ensure their loyalty, including on social media channels (Facebook);
You will work constantly to reach the targets;
In short, you've to convince the customer to book the car during the call, allowing him to have the best Rent-a-car service on the market, and for that we need your sales skills to take action!
Requirements:
Portuguese language at advanced level;
French language at intermediate-advanced level;
English language at intermediate-advanced level;
You like to talk to people (by phone and e-mail), and it is easy for you to talk to people that you just met, and to make new friends;
You enjoy interacting with customers, even difficult ones (challenging ones, we mean challenging ones);
You are patient and like to listen, explain and help;
You know what the sense of duty means, and you never leave anything in the middle;
You are self-motivated, you quickly overcome failures, learning only the lesson;
Experience in sales is a plus but not a must.
Número de vagas: 1
Tipo de contrato e Jornada: Efetivo – CLT - Período Integral
Área Profissional: Operacional em Comercial, Vendas - Atendimento
Exigências
Escolaridade Mínima: Ensino Médio (2º Grau)
Inglês (Avançado), Português (Avançado)
Valorizado
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